Error Messages Related to Provider Change Requests

Potential Error Messages

Below you will find a list of the error messages that may occur in relation with the processing of a provider change requests.

For general error messages which may occur in relation with provider change requests refer to the Annex.

Comments on the Table

  • The column "Input Format" informs whether the error message may occur with the key/value (= KV) and / or with the XML format (= XML).

    • The column "Request type" informs about the types of requests in relation with which the error message may occur:
      • CHPROV (=C)
      • CREATE-AUTHINFO1 (=CA1)
      • CREATE-AUTHINFO2 (=CA2)
      • DELETE-AUTHINFO1 (=DA1)

       

Error Code Error Message Input Format Request Type Brief Description
33300102900 The provided DNS data are not acceptable. Domain "Status" is "failed". KV / XML C The Nameserver Predelegation Check of a domain with status failed, failed.
33300102912 Predelegation Check warning KV / XML C These are warnings issued as a result of the Nameserver Predelegation Check.
46000108827 Secure Entry Point flag should be set in DNSKEY KV / XML C You did not set the corresponding flag for Dnskey.
53000060009 At least one Contact does not exist KV / XML C One of the Contacts stated in the request does not exist.
53300081600 Within a Contact "Email" is missing KV / XML C The Contact contains no e-mail address.
53300100021 Technical Predelegation Check Problem - please try later KV / XML C The Nameserver Predelegation Check failed due to a technical problem. Please submit an Update for the domain.
53300102902 Required glue record is missing [dynamic error text] KV / XML C No IP(s) was/were stated for the name server(s).
53300102912 Nameserver error [dynamic error text] KV / XML C Name server error: The dynamic part of the error message contains the error message of the Predelegation Check.
53300102912 Nameserver error [dynamic error text] KV / XML C The Nameserver Predelegation Check failed.
53300102920 Occurrences of keyword “Nserver” out of range [min: 2, max: 13] KV / XML C “Nserver” was stated too often or once.
53300103022 Missing mail exchange preference of DNS entry KV / XML C You did not enter any preference value (0-999) for the MX record.
53370080005 Required change provider request data is missing KV C You did not include all mandatory data.
53380042010 Keyword "Domain" cannot be recognized KV / XML C The value of the keyword “Domain” was not found.
53380062206 Mismatch between values for "Domain-ace" and "Domain" KV / XML C Domain and domain-ace do not match.
53380062206 Mismatch between values for "Domain-ace" and "Domain" KV / XML C / U / CH / D / T Domain and domain-ace do not match.
54300062506 Holder does not match KV / XML C Domain holder does not match.
56000088709 Specified AuthInfo2 does not exist KV / XML C The stated AuthInfo2 does not exist.
56300108812 The provided DNS data are not acceptable KV / XML C The DNS data is not accepted.
63200020603 This Contact is administered by another provider ([repetition of the handle]) KV / XML C / U / CH / D / T A request is implemented with handles for General Request and Abuse Contact that belong to another RegAcc.
63300022003 This domain is administered by another provider [dynamic error text] KV / XML C The domain is administered by another RegAcc.
63300042100 Keyword "Domain-ace" cannot be recognized KV / XML C The keyword "Domain-ace" cannot be found.
63300042102 Keyword "Domain-ace" can appear once and just once KV / XML C The keyword "Domain-ace" can be stated only once.
63300043003 Occurrences of keyword "Nsentry" out of range [dynamic error text] KV / XML C Too many entries for "Nsentry". The maximum number of permitted NS entries is five.
63300043100 Keyword "Nserver" or "Nsentry" cannot be recognized KV / XML C The keyword "Nserver" or the keyword "Nsentry" was not found.
63300060005 Contact occurs more than once in same role KV / XML C The Contact handle was stated several times for the same role.
63300062009 Domain doesn't exist [repetition of the non-existent domain] KV / XML C / CA1 / CA2 / DA1 Domain does not exist.
63300062905 Duplicate value(s) for “Nserver” KV / XML C The values for "Nserver" are identical.
63300063002 Preference values for MX-RR are out of range (0-999) KV / XML C The preference range of MX-RR is 0-999.
63300063005 Incorrect value(s) for “Nsentry” KV / XML C The value for “Nsentry” is invalid.
63300063005 Duplicate value for “Nsentry” record is present KV / XML C The values for "Nsentry" are identical.
63300063006 “Nsentry” has invalid owner KV / XML C The value entered for "Nsentry" is invalid.
63300063011 Nserver has invalid owner [dynamic error text] KV / XML C The value entered for "Nsentry" is invalid.
63300063016 At least 2 MX entries have the identical preference KV / XML C There are MX entries with identical preference values.
63300063102 Unknown type of DNS data KV / XML C The type of DNS data is unknown.
63300063103 Illegal type of DNS data KV / XML C The DNS data is not permitted.
63300080013 Too many Contacts are indicated [dynamic error text] KV / XML C You stated too many Contact handles for one role.
63300080700 Contact with wrong value for "Type" [“HANDLE”] KV / XML C Type and role do not match for one of the Contacts.
63300083005 Value for “Nsentry” contains unknown host KV / XML C The value entered for "Nsentry" is invalid.
63300102913 Incorrect value(s) for “Nserver” [dynamic error text] KV / XML C You stated an invalid Nameserver.
63300103005 No other MX resource record is allowed in combination with "Null MX" KV / XML C / U / CH MX 0 . is not allowed in combination with other MX resource records.
63310062007 Inadmissible value for keyword "Domain" [dynamic error text] KV / XML C The value entered for "Domain" is invalid.
63370048700 Keyword "AuthInfo" cannot be recognized [dynamic error text] KV / XML C The keyword "AuthInfo" was not found.
63370088701 AuthInfo does not match KV / XML C / I AuthInfo does not match.
63380063209 Illegal operation on own domain KV / XML C You tried to start a CHPROV for your own domain.
63391048502 Keyword "AuthInfoHash" must appear once and just once KV / XML CA1 The keyword "AuthInfoHash" must not be stated more than once.
63391048602 Keyword "AuthInfoExpire" can appear once and just once KV / XML CA1 The keyword "AuthInfoExpire" must not be stated more than once.
63391068503 The value for keyword "AuthInfoHash" has an invalid format KV / XML CA1 The format used for the "AuthInfoHash" is invalid.
63391068603 The value for keyword "AuthInfoExpire" has an invalid format KV / XML CA1 The format used for "AuthInfoExpire" is invalid.
63391068704 AuthInfo1 already exists KV / XML CA1 AuthInfo1 already exists.
63392068709 AuthInfo1 does not exist KV / XML DA1 AuthInfo1 does not exist.
63393068704 AuthInfo2 already exists KV / XML CA2 AuthInfo2 already exists.
66300048905 Invalid DNS Data (Nsentry, Dnskey) KV / XML C The DNS data is invalid.
66300068803 The value for keyword "Dnskey" has an invalid format KV / XML C “Dnskey” has invalid format.
66300068807 "Dnskey" invalid KV / XML C “Dnskey” is invalid.